I grew up in Section 8 housing, watching my mother fight for stability while dealing with landlords who saw us as just another rent check. When I became a property manager, I was determined to do it differently.
Over the years, I saw that what made the greatest difference wasn’t just systems or strategy. It was the why behind the work. I wrote this book to help property owners, managers, and investors build real wealth without sacrificing empathy or ethics. If you believe property management can be a force for good—and that business should leave a legacy—this book is for you.
Most real estate books chase the next trick or shortcut. Property Management Excellence does the opposite. This is a guide for anyone who wants to do well by doing good.
Every chapter weaves in a commitment to integrity, not just ROI.
I share what happens when you treat every property and every person like they matter.
A practical framework that you can apply to every part of your business.
Examples pulled from my own journey, including mistakes, lessons, and systems you can start using right now.
From nonprofit youth work to owning a property management firm, this is the story of bold decisions, trust, and building a business grounded in ethics and impact.
Properties, people, and teams all speak, and great managers learn to listen. The Coastline philosophy of proactive engagement and radical transparency.
Happy tenants renew leases. Managers with healthy work-life balance serve better. Coastline’s pod model, burnout prevention, and why good service begins with care.
Real estate is more than profit, it’s about legacy. Anthony explores how properties can be instruments of generational wealth and community strength.