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Property Management Excellence Glossary

Property Types and Management Models

Property type changes the operating plan. Leasing cycles, staffing, maintenance, reporting, compliance, amenities, capital needs, and resident or tenant expectations differ materially across asset classes. Use this collection to compare those distinctions and follow each concept into a practical management standard.

Curated definitions

Explore Property Types & Proptech

Property Types & Proptech

Artificial Intelligence in Property Management

Artificial Intelligence in Property Management refers to the use of AI systems for analysis, communication support, workflow assistance, document review,...

Multifamily + Commercial

Property Types & Proptech

Automation

Automation uses configured technology to execute repeatable steps, reminders, routing, data movement, or communications with reduced manual effort.

Multifamily + Commercial

Property Types & Proptech

Build-to-Rent

Build-to-rent is housing constructed on a builder's land with the intention that the completed homes will be operated as rentals rather than sold.

Build-to-Rent

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Property Types & Proptech

Commercial Property

Commercial property is real estate used primarily for business or income-producing activity, including office, retail, industrial, medical, hospitality,...

Commercial

Property Types & Proptech

Cybersecurity

Cybersecurity is the protection of systems, credentials, devices, networks, and sensitive owner, tenant, employee, and vendor data from unauthorized...

Multifamily + Commercial

Property Types & Proptech

Data-Driven Decision-Making

Data-Driven Decision-Making uses reliable metrics, trends, comparisons, and evidence to guide property choices while preserving professional judgment.

Multifamily + Commercial

Property Types & Proptech

Energy Efficiency

Energy Efficiency is the reduction of energy use while maintaining required comfort, service, and performance.

Multifamily + Commercial

Property Types & Proptech

Flex Property

A Flex Property combines warehouse, light industrial, office, showroom, laboratory, or service uses in adaptable suites.

Commercial; Flex

Property Types & Proptech

Hospitality Property

A Hospitality Property provides short-term lodging and related services, such as a hotel or extended-stay asset.

Commercial; Hospitality

Property Types & Proptech

Industrial Property

An Industrial Property supports manufacturing, storage, logistics, distribution, assembly, research, or related business operations.

Commercial; Industrial

Property Types & Proptech

Institutional Property

Institutional property is real estate operated primarily to support an enduring education, healthcare, government, cultural, correctional, or nonprofit mission.

Institutional Property

Property Types & Proptech

Internet of Things

The Internet of Things is the network of connected sensors, devices, controls, and equipment that collect or exchange data.

Multifamily + Commercial

Property Types & Proptech

LEED Certification

LEED Certification is a third-party green-building rating administered by the U.S.

Multifamily + Commercial

Property Types & Proptech

Medical Office Building

A Medical Office Building is office property designed for healthcare providers and related services.

Commercial; Medical Office

Property Types & Proptech

Mixed-Use Property

A Mixed-Use Property combines two or more uses, such as multifamily, retail, office, hospitality, or public space.

Mixed-Use; Commercial; Multifamily

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Property Types & Proptech

Multifamily Property

A Multifamily Property contains multiple residential rental units within one building or community, ranging from small apartments to large institutional...

Multifamily

Property Types & Proptech

Office Property

An Office Property is commercial real estate designed for administrative, professional, corporate, government, or service work.

Commercial; Office

Property Types & Proptech

Property Management Software

Property Management Software is the primary platform used to manage leases, ledgers, payments, work orders, communications, accounting, reporting,...

Multifamily + Commercial

Property Types & Proptech

Proptech

Proptech is technology used to improve how real estate is leased, operated, maintained, analyzed, financed, and experienced.

Multifamily + Commercial

Property Types & Proptech

Public Facility

A public facility is real property operated to deliver a governmental or community function, with management standards tied to mission, access, safety, and stewardship.

Public Facility

Property Types & Proptech

Retail Property

A Retail Property is commercial real estate used by businesses that sell goods or services directly to customers.

Commercial; Retail

Property Types & Proptech

Self-Storage

Self-Storage is a property type that rents secure storage units to individuals or businesses, often with limited staffing and technology-enabled access.

Commercial; Self-Storage

Property Types & Proptech

Senior Housing

Senior Housing includes age-targeted or care-oriented residential properties such as independent living, assisted living, memory care, and skilled nursing.

Senior Housing

Property Types & Proptech

Shopping Center

A Shopping Center is a planned retail property with multiple tenants, shared parking or common areas, coordinated signage, and a tenant mix intended to...

Commercial; Retail

Property Types & Proptech

Short-Term Rental

A Short-Term Rental is furnished residential lodging offered for brief stays rather than a traditional long-term tenancy.

Short-Term Rental

Property Types & Proptech

Single-Family Rental

A single-family rental is a one-unit residential structure operated as rental housing, whether detached or qualifying as an attached single-family home.

Single-Family Rental

Property Types & Proptech

Smart Building

A Smart Building uses connected controls, sensors, analytics, and automation to monitor or optimize systems such as HVAC, lighting, energy, access,...

Multifamily + Commercial

Property Types & Proptech

Student Housing

Student Housing is residential property designed or operated primarily for college or university students.

Student Housing; Multifamily

Property Types & Proptech

Sustainability

Sustainability is the management of property resources, systems, materials, and operations to reduce environmental impact while supporting financial...

Multifamily + Commercial

Property Types & Proptech

Tenant Portal

A Tenant Portal is a secure digital interface through which occupants may make payments, submit work orders, access documents, receive updates, or...

Multifamily + Commercial

Property Types & Proptech

Utility Benchmarking

Utility Benchmarking compares a property’s energy or water use and cost over time or against similar assets using consistent units and occupancy context.

Multifamily + Commercial

Property Types & Proptech

Warehouse

A Warehouse is an industrial building primarily used to store, receive, process, or distribute goods.

Commercial; Industrial

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