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Risk, Compliance & Affordable Housing
Access Control
Access Control is the system of policies, credentials, hardware, and records used to manage who may enter a property, building, unit, room, gate, or...
Property Management Excellence Glossary
Risk, Compliance, and Affordable Housing
Risk and compliance work requires clear roles, current requirements, documented controls, and timely escalation. This collection helps owners and managers understand the operating concepts behind safer properties, stronger records, responsible housing practices, and defensible decisions.
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Risk, Compliance & Affordable Housing
Additional Insured
An additional insured is a person or organization added to another party's liability policy for specified protection.
Risk, Compliance & Affordable Housing
Affordable Housing
Affordable Housing is housing intended to remain financially accessible to households within defined income ranges or cost standards.
Risk, Compliance & Affordable Housing
Americans with Disabilities Act
The Americans with Disabilities Act is a federal civil-rights law that addresses disability access in public accommodations, commercial facilities,...
Risk, Compliance & Affordable Housing
Asbestos-Containing Material
Asbestos-containing material is a building material that contains asbestos and may require special inspection, management, notification, disturbance...
Risk, Compliance & Affordable Housing
Building Code Compliance
Building code compliance means construction, alterations, occupancy, and maintenance meet applicable codes and permitted conditions.
Risk, Compliance & Affordable Housing
Business Interruption Insurance
Business interruption insurance may cover lost income and certain continuing expenses after a covered loss disrupts operations.
Risk, Compliance & Affordable Housing
Cash for Keys
Cash for Keys is a negotiated agreement in which a tenant voluntarily surrenders possession by a stated date in exchange for agreed consideration and...
Risk, Compliance & Affordable Housing
Certificate of Occupancy
A certificate of occupancy is a government-issued document confirming that a building or space is approved for a specified use and occupancy.
Risk, Compliance & Affordable Housing
Community Land Trust
A Community Land Trust is a nonprofit structure that generally owns land and preserves long-term affordability while residents or other parties hold...
Risk, Compliance & Affordable Housing
Compliance Calendar
A Compliance Calendar is the schedule of recurring legal, regulatory, contractual, inspection, notice, license, certification, filing, testing, and...
Risk, Compliance & Affordable Housing
Conflict of Interest
A Conflict of Interest exists when a personal, financial, relational, or organizational interest could impair—or appear to impair—objective judgment on...
Risk, Compliance & Affordable Housing
Cost-Burdened Household
A Cost-Burdened Household is generally one that spends more than a commonly used share of income on housing costs, leaving less for food, healthcare,...
Risk, Compliance & Affordable Housing
Disaster Recovery Plan
A Disaster Recovery Plan defines how critical property-management systems, data, communications, payments, work orders, access, and operations will be...
Risk, Compliance & Affordable Housing
Emergency Preparedness
Emergency Preparedness is the planning, training, communication, supplies, authority, and vendor coverage established before a fire, flood, earthquake,...
Risk, Compliance & Affordable Housing
Environmental Risk
Environmental risk is the potential for contamination, hazardous materials, indoor environmental conditions, or regulatory obligations to create cost,...
Risk, Compliance & Affordable Housing
Eviction
Eviction is the legal process used to recover possession when a tenant remains in possession after a lawful basis and required procedure are established.
Risk, Compliance & Affordable Housing
Fair Housing
Fair Housing is the body of federal, state, and local requirements that prohibits housing discrimination based on protected characteristics and governs...
Risk, Compliance & Affordable Housing
Fire Code Compliance
Fire code compliance means maintaining buildings, systems, records, access, and operating practices in accordance with applicable fire-safety requirements.
Risk, Compliance & Affordable Housing
General Liability Insurance
General liability insurance covers certain third-party bodily injury, property damage, and related claims.
Risk, Compliance & Affordable Housing
Habitability
Habitability is the legally required baseline of safe and livable residential conditions, including essential services and protection from serious health...
Risk, Compliance & Affordable Housing
Housing Choice Voucher
A Housing Choice Voucher is rental assistance administered through a public housing authority for an eligible household renting in the private market.
Risk, Compliance & Affordable Housing
Incident Report
An Incident Report is the timely factual record of an event involving injury, damage, security, safety, disruption, or potential claim.
Risk, Compliance & Affordable Housing
Inclusionary Zoning
Inclusionary Zoning is a local policy that requires or incentivizes a share of new housing to meet defined affordability requirements.
Risk, Compliance & Affordable Housing
Indemnification
Indemnification is a contractual obligation for one party to protect or reimburse another for specified claims, losses, or liabilities.
Risk, Compliance & Affordable Housing
Insurance Certificate Tracking
Insurance Certificate Tracking is the recurring process of collecting, reviewing, renewing, and escalating expiring evidence of insurance for vendors,...
Risk, Compliance & Affordable Housing
Insurance Claim
An insurance claim is a formal request for coverage after a potentially insured loss.
Risk, Compliance & Affordable Housing
Landlord-Tenant Law
Landlord-Tenant Law is the collection of statutes, regulations, ordinances, and case law governing rental relationships.
Risk, Compliance & Affordable Housing
Lead-Based Paint
Lead-based paint is paint containing regulated lead levels, primarily a concern in older buildings.
Risk, Compliance & Affordable Housing
Liability Management
Liability Management is the operational discipline used to reduce conditions or conduct that could create legal responsibility for injury, loss,...
Risk, Compliance & Affordable Housing
Loss Run
A loss run is an insurer-generated history of claims and losses for a policyholder or property.
Risk, Compliance & Affordable Housing
Notice to Vacate
A Notice to Vacate is written notice that a tenancy will end or that possession must be surrendered by a stated date, depending on who gives the notice...
Risk, Compliance & Affordable Housing
Payment Plan
A Payment Plan is a written agreement governing how a past-due balance will be repaid over time.
Risk, Compliance & Affordable Housing
Phase I Environmental Site Assessment
A Phase I environmental site assessment reviews current and historical property uses, records, and site conditions to identify potential environmental...
Risk, Compliance & Affordable Housing
Property Insurance
Property insurance covers specified physical loss or damage to the insured building and property, subject to exclusions, deductibles, limits, valuations,...
Risk, Compliance & Affordable Housing
Reasonable Accommodation
A Reasonable Accommodation is a change to a rule, policy, practice, or service that may be required so a person with a disability can have equal use and...
Risk, Compliance & Affordable Housing
Rent Control
Rent Control is a legal framework that limits rent levels, rent increases, or related tenancy actions for covered properties.
Risk, Compliance & Affordable Housing
Rent Escrow Account Program
A Rent Escrow Account Program is a local enforcement mechanism under which tenants may pay rent into an administered account while serious cited...
Risk, Compliance & Affordable Housing
Risk Management
Risk Management is the structured process of identifying, evaluating, controlling, transferring, monitoring, and documenting threats to people, property,...
Risk, Compliance & Affordable Housing
Section 8
Section 8 commonly refers to federal rental-assistance programs, especially the Housing Choice Voucher Program, that help eligible households rent...
Risk, Compliance & Affordable Housing
Umbrella Liability
Umbrella liability provides additional liability limits above specified underlying policies, subject to its own terms and exclusions.
Risk, Compliance & Affordable Housing
Waiver of Subrogation
A waiver of subrogation limits an insurer's right to pursue recovery from a specified party after paying a claim.