-1.png){kind=small}
Work Order
A formal tracking record authorizing maintenance personnel or outside contractors to complete specific property repairs or service requests.
A Work Order is an operational document authorizing and tracking maintenance, repair, or inspection tasks performed on a property. It details the nature of the issue, assigned technician or vendor, priority level, parts required, labor hours, and completion verification.
More in Maintenance
See all Maintenance terms →Backflow Prevention & Annual Certification
Mechanical cross-connection valves preventing contaminated water from back-siphoning into municipal drinking water, requiring annual testing.
Read definition →Elevator Modernization & Maintenance Agreement
A specialized service contract governing preventive lubrication, safety inspections, 24/7 entrapment dispatch, and elevator modernization.
Read definition →Emergency Maintenance Response SLA
A contractual response standard requiring 15-minute technician dispatch and 60-minute on-site arrival for catastrophic water intrusion, HVAC failure, gas leaks, electrical hazards, or life-safety events.
Read definition →Fire & Life Safety Testing (NFPA Compliance)
Mandatory recurring inspection and certification of fire alarms, sprinklers, and emergency egress systems per NFPA and municipal safety codes.
Read definition →HVAC Log & Maintenance Standard
A systematic record documenting scheduled filter changes, belt replacements, refrigerant pressures, and technician service to protect mechanical equipment.
Read definition →