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  1. Glossary
  2. Maintenance
  3. Maintenance Backlog
Maintenance M

Maintenance Backlog

Also known as: outstanding maintenance

A maintenance backlog is requested maintenance that remains incomplete, including periodic maintenance past its due date.

A maintenance backlog is requested maintenance that remains incomplete, including periodic maintenance that has passed its due date. It is a work-status measure, not a statement that every open task has the same urgency or cost.

A property-operations team could use a backlog view to separate requested, planned, ready, working and held work, then review priority and age together. The current Deferred Maintenance entry describes work postponed to a future budget cycle; a backlog is a broader status view and can include requests before a deferral decision. The DOE audit warns that counting only ready work can hide requests that still await planning, so the inclusion rule should be documented.

Source: U.S. Department of Energy: Maintenance Backlog Audit (OAI-M-16-12).

Frequently Asked Questions

Does a maintenance backlog include only work that is ready to assign?

No. A complete backlog can include requested work that is still being planned. A narrower ready-backlog measure should be labeled separately so it is not mistaken for all outstanding requests.

Maintenance Toolkit

Preventive Maintenance SOP & Vendor Scope Builder

Set seasonal inspection routines for HVAC, plumbing, and building envelopes to track repairs before they escalate.

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Related Terms

  • Work Order
  • Deferred Maintenance
  • Preventative Maintenance

More in Maintenance

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Asset Register

An asset register records assets and links each identifier to information such as location, condition, and supporting records.

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Backflow Prevention & Annual Certification

Mechanical cross-connection valves preventing contaminated water from back-siphoning into municipal drinking water, requiring annual testing.

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Computerized Maintenance Management System

A computerized maintenance management system is software for organizing work orders, maintenance schedules, equipment records, and service history.

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Elevator Modernization & Maintenance Agreement

A specialized service contract governing preventive lubrication, safety inspections, 24/7 entrapment dispatch, and elevator modernization.

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Emergency Maintenance Response SLA

An agreement defining responsibilities, response targets, and escalation arrangements for urgent maintenance incidents.

Read definition →
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