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  1. Glossary
  2. Operations
  3. Decision Rights
Operations D

Decision Rights

Also known as: Decision Authority, Decision Accountability

The assignment of authority and roles for making a particular decision and carrying it out.

Decision rights specify who makes a particular decision and the roles others play in reaching and carrying it out. Those roles can include preparing a recommendation, supplying input, giving required agreement, deciding, and executing.

For a property team, document the decision owner, scope of authority, required contributors, and person responsible for follow-through. Making a decision and implementing it are separate roles; access to a system does not by itself establish authority to approve a business action.

Source: Bain & Company, The Five Steps to Better Decisions (2013), Determine the Who.

Frequently Asked Questions

Does responsibility for execution also mean final decision authority?

Not automatically. The person carrying out a decision and the person authorized to make it may have different roles. State those responsibilities explicitly.

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Related Terms

  • Standard Operating Procedure (SOP) Library
  • Access Control
  • Risk Management

More in Operations

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Access Control

Access control permits or denies requests to enter facilities or use information, systems and services.

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Corrective Action Plan

A corrective action plan records how a verified problem cause will be addressed and how the effectiveness of the change will be checked.

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Cost per Turn

The cost attributed to one rental-unit turnover, with the included spending and lost-rent categories identified.

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Critical Dates Tracker

An automated portfolio calendar monitoring renewal windows, statutory rent increase timelines, and compliance deadlines to prevent legal forfeiture.

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Data Integrity

Data integrity protects information from unauthorized changes and accidental or unauthorized destruction or loss.

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