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Completion Time Standard
An agreed target for finishing a defined task, measured from a stated start point to a stated completion milestone.
A completion time standard is a target for finishing a defined type of work. It differs from a response-time target, which can concern acknowledgment or an initial reply. A public Housing Authority of New Orleans procurement document illustrates owner-established work-order completion periods and the recording of completed repairs.
For a property team, define the work covered, when measurement starts and what counts as complete before evaluating timeliness. The cited document is an example of one owner's requirements; its deadlines and contract terms are not general standards for other properties.
Source: Housing Authority of New Orleans: Property Management Services RFP.
Frequently Asked Questions
Is responding to a request the same as completing it?
No. A response can acknowledge the request or explain the next step while the work remains unfinished. Completion requires the defined work and its completion milestone to be satisfied.
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