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Work-Order Cycle Time
The elapsed time for a work order to move from its defined intake or creation milestone to completion or documented closure.
Work-order cycle time measures elapsed time across a work order's defined lifecycle. It can include approval, assignment, waiting for parts or access, execution, and closeout. Identify whether the clock starts at request intake or order creation and ends at physical completion or documented closure.
Compare similar work types using consistent timestamps. Preventive work, inspections, and repairs can all have work-order cycle times. Mean time to repair instead averages defined repair or restoration events, while work-order aging tracks work that remains open.
Source: MaintBoard, Work Order Cycle Time, Stages and Work Types.
Frequently Asked Questions
Why separate physical completion from work-order closure?
The work may be finished while completion notes, photos, or review are still pending. Stating the endpoint makes that administrative delay visible.
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