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Leading with Heart
Leading with Heart, as used here, pairs care for colleagues with clear direction, support and accountability. Judge it by observable leadership behavior.
Leading with Heart, as used here, combines care for colleagues with clear direction and accountability. Listening, respectful feedback and help with roadblocks are part of leading the work. The Center for Creative Leadership's guidance connects compassionate support with shared goals and accountability.
For a PM company owner or operating leader, an illustrative application is a check-in about missed owner reports: ask what is getting in the way, clarify the expected work, agree on responsibility and support, and set a review date. Follow up on the work rather than assuming the conversation resolved it.
Source: Center for Creative Leadership: What Is Leadership?.
Frequently Asked Questions
What should a leader verify after a supportive conversation?
Whether the agreed work was completed, what support was provided and which follow-up remains. Record observations rather than assuming agreement means delivery.
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