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Corrective Action Plan
A corrective action plan records how a verified problem cause will be addressed and how the effectiveness of the change will be checked.
A corrective action plan documents the changes intended to address a verified cause of a problem and how those changes will be implemented and checked. Its focus is preventing the same cause from producing the problem again.
For a recurring property-service issue, a management application is to connect the observed problem, supporting evidence, planned process change and effectiveness review. Recording that a task was completed is different from verifying that the underlying problem was resolved.
Frequently Asked Questions
Is an immediate repair always a corrective action?
No. An immediate correction can fix the current instance. Corrective action addresses its verified cause and includes checking whether the change worked.
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