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Property Management as a Calling
In PME, property management as a calling means approaching the profession with care for people and properties, grounded in empathy and ethics.
Property Management as a Calling is a theme in Anthony A. Luna's Property Management Excellence book overview. It presents the profession as work that matters to people and properties, with empathy and ethics alongside financial aims. The term expresses PME's outlook on the meaning of the work.
For a PM company owner or operating leader, an illustrative application is explaining why a service standard matters to the people affected by it. A team can connect a daily choice, such as listening before responding to a concern, to that purpose. The calling describes the meaning attached to the work; purpose-driven leadership addresses how leaders express organizational purpose through decisions.
Source: Property Management Excellence: Book overview, Property Management as a Calling.
Frequently Asked Questions
How can a leader use this idea in coaching?
Discuss one real operating choice and the people it affects. Connect the expected conduct to care, empathy and ethics. For example, ask how listening to a concern could change the next action. This is an illustration of applying the book's outlook.
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